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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Scherbring

October 24, 2024

5  out of  5
rating by Jay Scherbring
"The staff at this location consistently demonstrate exceptional customer service, prompting me to sing their praises. Although I no longer reside in West Union, I will continue to work with Bill and his team due to their exemplary service. Their prompt and courteous responses to my questions are truly commendable, particularly Stephanie's expert guidance with my recent vehicle insurance transfer. I HIGHLY recommend this office even if you're no longer within the area."
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scott hanley

January 5, 2022

5  out of  5
rating by scott hanley
"Very pleasant and friendly experience at State Farm in West Union Iowa. Would recommend State Farm to my friends."
We responded:
"Thank You Scott and Carissa and welcome, let us know if/when you ever need something!!!!!!!!!"
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Kevin Price

January 3, 2022

5  out of  5
rating by Kevin Price
"I have been a customer of Bill for 20 years. They are all great to work with and I have never had any issues when it comes to claims with them. I just did a life insurance policy with them and couldn't be happier. I would recommend anyone looking for an insurance agent to talk to Bill Bouska or anyone at his office."
We responded:
"Thank you Kevin and Stacie for this, we are very happy to have helped you over the years. Always here if you need ANYTHING!!!!"
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Cyns Holm

December 15, 2021

5  out of  5
rating by Cyns Holm
"Love working with the State Farm team in West Union. Biggest selling point is getting help with all the technology- I can walk in and they do it with me. Always friendly, welcoming and kindhearted when I have an issue I don’t understand."
We responded:
"Thanks Cyns - always enjoy you stopping in.........."
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Rod Hemry

June 30, 2021

5  out of  5
rating by Rod Hemry
"I have been with State Farm for 40 yrs and couldn’t be happier. Premium costs are below competition rates. Really like that you can spilt your premium when due. Have had a couple fender benders and they were very responsive to get claims taken care of. Would highly recommend State Farm"
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Stanley Gage

March 18, 2021

5  out of  5
rating by Stanley Gage
"Great place to do business!!!"
Profile photo of Sonny Handke

Sonny Handke

December 9, 2019

5  out of  5
rating by Sonny Handke
"Excellent service with a cheerful smile n willing to really listen to your concerns. And if they don't know for sure the answer they will tell u n get the correct answer. Would recommend them to my family."
We responded:
"Thanks Sonny! We appreciate your business and are glad to be your agent here in West Union. We really enjoy working with you on all your insurance needs."